Terms & Conditions

General

Home Astro provides products and related services including delivery, measurement, and installation where applicable. We reserve the right to update product information, pricing, availability, and these terms when necessary.

Products & Pricing

• Product images are for representation purposes and may vary slightly from the actual product.
• Prices displayed on the website are subject to change without prior notice.
• Product specifications, dimensions, colours, and finishes may vary depending on the selected product.
• Customized products may be manufactured according to the measurements and requirements provided by the customer.

Orders

• Orders are subject to product availability and confirmation.
• Please ensure that your name, phone number, email address, billing address, delivery address, and other order details are accurate.
• Home Astro may contact you to confirm order or installation details.
• An order may be cancelled if the information provided is incorrect or if the product is unavailable.

Custom-Made Products

Certain Home Astro products are made specifically according to customer measurements or requirements.

Once a customized product has entered production, cancellation, return, or exchange may not be available , except where the product is defective or incorrectly supplied by Home Astro.

Delivery & Installation

• Delivery and installation are available only in serviceable locations.
• You can check service availability using the pincode checker on our website.
• Delivery and installation timelines may vary depending on the location, product, and site conditions.
• Customers are responsible for ensuring reasonable access to the installation area.
• Additional work required because of site conditions may be subject to additional charges, where applicable.

Payments

Orders must be paid using the payment options available on our website unless otherwise agreed with Home Astro.

Home Astro reserves the right to cancel or hold an order where payment cannot be verified.

Warranty

Where a product carries a specific warranty, the warranty will be subject to the terms and conditions applicable to that product.

The warranty does not generally cover damage caused by misuse, unauthorized modification, accidents, or normal wear and tear.

Returns & Replacements

Returns and replacements are governed by our Shipping & Returns Policy .

Customers should report any damaged, defective, or incorrect product promptly after delivery.

Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Copy, reproduce, or misuse website content without permission
• Submit false or misleading information

Intellectual Property

All website content, including logos, images, product descriptions, graphics, text, and designs, belongs to Home Astro or its respective owners and may not be reproduced without prior permission.

Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and other service providers. Their services may be subject to their own terms and policies.

Limitation of Liability

Home Astro will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays or issues caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or other unforeseen circumstances.

Changes to These Terms

Home Astro may update these Terms & Conditions from time to time. Changes will be published on this page, and continued use of the website indicates acceptance of the updated terms.